Category: Communication

Patient-centered communication: what are the basic skills?

Patient-centered communication: what are the basic skills?

Communication skills needed for patient-centered care include:- eliciting the patient's agenda with open-ended questions, especially early on- not int ...
R.E.D.E. Model of Communication

R.E.D.E. Model of Communication

R.E.D.E. Model of Communication at Cleveland Clinic. Dr. Katie Neuendorf, Medical Director of the Center for Excellence in Healthcare Communication, d ...
Communication, The Cleveland Clinic Way

Communication, The Cleveland Clinic Way

Clinicians and patient experience experts at Cleveland Clinic have developed a communication program that could help optimize relationships, engage cl ...
Good communication makes our work interesting, richer and deeper

Good communication makes our work interesting, richer and deeper

Good communication makes our work interesting, richer and deeper. But empathy may dry up over time, hence the need to refresh/recharge periodically. T ...